Responsible Gaming at 111vd

1 Our Commitment to Safe Play

At 111vd, responsible gaming is not a compliance checkbox — it is a core pillar of how we operate. We believe that sustainable, enjoyable gambling requires transparency, the right tools, and a support infrastructure that players can actually use. That belief shapes every product decision we make, from how we design our account settings panel to how we train our 24/7 customer support team.

Our responsible gaming framework covers three interconnected areas: prevention (stopping problem gambling before it develops through education and accessible tools), early intervention (identifying at-risk behaviour through data-driven monitoring and proactive outreach), and support (providing clear pathways to professional help for players who need it).

All responsible gaming features at 111vd are provided free of charge to every account holder. There is no premium tier required to access deposit limits or self-exclusion. These tools are available from the moment you create an account and can be activated in minutes via your account settings or through our live chat team.

We also apply internal responsible gaming checks independently of player requests. Our platform monitors for behavioural patterns associated with problem gambling — including rapid, repeated deposits after losses, dramatic session length increases, and sudden changes in wager size — and our compliance team may reach out proactively if concerning patterns are detected.

2 Age Restriction & Verification

111vd operates a strict 18+ only policy. The platform is intended exclusively for adults aged 18 years and above. Registration by any individual under the age of 18 is a violation of our Terms & Conditions and will result in immediate, permanent account closure with forfeiture of any outstanding balance.

How We Verify Age

All new registrations require submission of a valid date of birth. Prior to processing any first withdrawal — and at any point where our compliance team has a reasonable suspicion of underage access — we require submission of a government-issued identity document confirming the account holder's age. Accepted documents include:

• Bangladesh National Identity Card (NID)
• Valid passport (any nationality)
• Bangladesh driving licence
• Birth registration certificate (for players aged 18–20)

Documents are reviewed by our KYC team, typically within 24 hours of submission. If you have submitted your documents and have not received confirmation within 48 hours, please contact our live chat support team for an update.

3 Deposit Limits

Deposit limits are one of the most effective responsible gaming tools available because they prevent overspending before it occurs, rather than addressing it after the fact. 111vd allows all account holders to set deposit limits on a daily, weekly, or monthly basis. Minimum deposit limit values are ৳500 per day, ৳2,000 per week, and ৳6,000 per month.

Setting and Adjusting Limits

You can set or update your deposit limits at any time through the Responsible Gaming section of your account settings. When you decrease a deposit limit, the new lower limit takes effect immediately. When you increase a deposit limit or request removal of an existing limit, a mandatory 24-hour cooling-off period applies before the change becomes active. This delay is intentional — it gives you time to reconsider a decision that may have been made impulsively.

What Happens When a Limit is Reached

If your cumulative deposits during the active period reach your set limit, any further deposit attempts will be declined with a clear on-screen notification explaining why. Your existing account balance remains available for play — only new deposits are blocked. Once the limit period resets (midnight BST for daily limits, Monday midnight for weekly, the first of the month for monthly), normal deposit access resumes up to your limit ceiling.

4 Time-Out & Session Controls

Time-out features allow you to pause your gambling activity for a defined period without permanently closing your account. This is useful if you feel you have been playing more than intended recently but do not wish to commit to a longer self-exclusion. Think of it as a planned break — a way to reset your relationship with the platform.

Available Time-Out Durations

• 24-hour time-out — a brief overnight break to interrupt a problematic session streak
• 72-hour time-out — a weekend-length break useful after a particularly heavy spell
• 7-day time-out — a full week away, recommended if you have recently exceeded your own mental budget
• 30-day time-out — a month-long pause, suitable if gambling has been occupying excessive headspace

What a Time-Out Does

During an active time-out period, your account remains open and your balance is preserved, but deposits, bets, and casino play are fully suspended. You can still access your account history and contact support. Promotional emails are automatically suppressed during a time-out period — we will not send you bonus offers while you have asked for a break.

Reality Check Session Reminders

Separate from the time-out feature, reality check reminders are recurring in-session notifications that appear at your chosen interval — every 15, 30, or 60 minutes. Each reminder shows the elapsed session time and your net gain or loss for that session. You can choose to continue playing or end the session from the reminder screen. This tool is particularly effective because it interrupts the immersive flow state that can cause time to pass unnoticed during active play.

5 Self-Exclusion

Self-exclusion is the strongest responsible gaming tool available at 111vd. It is designed for players who believe their gambling has become or is becoming harmful and who want to make a firm, enforceable commitment to stop. When you self-exclude, your access to all betting and casino functionality at 111vd is immediately and completely suspended for the duration you select.

Available Exclusion Durations

• 6 months — minimum self-exclusion period
• 1 year
• 3 years
• 5 years
• Permanent exclusion — no end date; account closure is irrevocable

What Self-Exclusion Covers

A self-exclusion at 111vd suspends all access to sports betting, live casino, slots, and any other gambling product on the platform. Deposits are blocked. Any remaining balance will be returned to the payment method used for your most recent deposit, typically within 5 business days of the exclusion being applied. Marketing communications — including promotional SMS and email — are immediately suppressed and will not resume after the exclusion period ends without your explicit opt-in.

Lifting a Self-Exclusion

A self-exclusion cannot be lifted before the chosen end date, regardless of the reason given. This irreversibility is a deliberate design choice: the effectiveness of self-exclusion as a responsible gaming tool depends on it being a genuine commitment rather than a temporary measure that can be undone on impulse. When the exclusion period concludes, your account will not be automatically reactivated — you must contact our support team to request reactivation, at which point a structured welfare check will be conducted before access is restored.

6 Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following warning signs are associated with gambling that has moved beyond healthy entertainment and into harmful territory. If you recognise several of these patterns in your own behaviour, we strongly encourage you to activate one of our responsible gaming tools and consider speaking to a professional support service.

Recognising the signs is the first and often hardest step. You do not need to be in crisis to use our support tools or reach out to our team. Early action is almost always more effective than waiting until the problem has escalated.

7 Parental Controls

If you share a computer, tablet, or mobile device with children, it is important to take steps to prevent underage access to gambling websites including 111vd. While our platform requires age verification at account level, device-level parental controls provide an additional layer of protection.

Recommended Parental Control Software

The following free and paid tools are widely used in Bangladesh and internationally to block access to gambling websites at the device or network level. 111vd does not endorse any specific product, but we encourage parents and guardians to explore these options:

• Net Nanny — cross-platform parental control application with category-based website filtering, including gambling
• Bark — monitoring and filtering tool available for Android and iOS devices
• Google Family Link — free parental control tool integrated into Android devices; allows content filtering and screen time management
• Router-level filtering — many home routers allow you to block specific website categories at the network level; consult your router's administration panel or your internet service provider for guidance

Reporting Underage Access

If you have reason to believe that a minor in your care has registered or attempted to register on 111vd, please contact our support team via 24/7 live chat immediately. Provide as much information as you can about the account. We treat all reports of potential underage access as a matter of the highest priority and will investigate within 24 hours. All confirmed underage accounts are closed immediately and deposits returned.

8 Support Resources & Contacts

You do not have to face gambling-related difficulties alone. Whether you need to talk through your options, activate a responsible gaming tool on your 111vd account, or find professional counselling support, the resources below are here to help. All services listed are free of charge.